## We built our business on customer service

### Free shipping

It's not actually free we just price it into the products. Someone's paying for it, and it's not us.

### 10-year warranty

If it breaks in the first 10 years we'll replace it. After that you're on your own though.

### Exchanges

If you don't like it, trade it to one of your friends for something of theirs. Don't send it here though.